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Kakao, SK C&C expected to clash over compensation for messenger service outage

2023-02-03 07:47:57出處:開云體育手機app下載

Kakao's office in the Pangyo area of Seongnam, Gyeonggi Province / Yonhap
Kakao's office in the Pangyo area of Seongnam, Gyeonggi Province / Yonhap

By Baek Byung-yeul

Kakao's office in the Pangyo area of Seongnam, Gyeonggi Province / Yonhap
This photo, provided by Rep. Yoon Young-chan, shows batteries in the electric room of SK C&C's Pangyo data center facility in Seongnam, Gyeonggi Province, on fire, Monday. Yonhap
A blame game over who is more responsible for the cause of the recent fire which resulted in KakaoTalks' lengthy service disruptions has begun as SK C&C, which provides the data center service to Kakao, appears to have a different opinion, according to the company, Tuesday.

On Saturday afternoon, a fire at SK C&C's data center in Pangyo, on the outskirts of Seoul, occurred, leading to service disruption for Kakao Talk, a messenger app service of Kakao for about 10 hours.

In the process of extinguishing the fire, SK C&C claimed to have asked Kakao's understating about cutting off the power supply to the entire server while Kakao claimed that SK C&C unilaterally notified it.

The industry view is that Kakao has begun a prelude to a lawsuit so as to claim indemnity from SK C&C after completing compensation for damage to its users.

Kakao faces class action suit, monopoly probe following service outage

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